Frequently Asked Questions
Please note: Social-distancing and safety precautions may affect some of this information.
What do I do if I lose my tickets?
Not a problem. Just stop by the Box Office before your performance and we would be happy to reprint them for you. *While FST is operating with contactless ticketing, please go directly to the ticket-taker who will have your name on a list.
What if I arrive late?
We ask that you please give yourself a little extra travel time to ensure you arrive on time. Tickets are valid until show time. Please know that some productions or circumstances may not allow for late seating. We will do our best to accommodate latecomers whenever possible, however, this may mean that you will be seated in a location that is different from your assigned seating.
What happens if I miss my show?
Our Box Office staff will be happy to help you exchange your tickets up to 48 hours prior to your scheduled FST performance. Subscribers enjoy the exclusive benefit of free, unlimited exchanges. Non-subscribers are still able to exchange tickets, though these exchanges incur a $5 charge per ticket. Once a performance has started, we are no longer able to exchange tickets for missed performances.
What is a Stand-By ticket?
If a performance is full, but you would still like to try your luck in case a seat becomes available, you may purchase a Stand-By ticket. Stand-By tickets are not guaranteed seats and are only available once all other seats are sold out. Patrons with Stand-By tickets should arrive about 10 minutes prior to show time and check in with an FST House Manager. At show time, if we have seats available, we will seat Stand-Bys. If we are unable to seat you, you will receive a refund for your Stand-By ticket along with complimentary tickets to another evening of the same performance.
Are there fees on tickets?
There is a $2 per-ticket fee for all single tickets and a $3 ticket fee per-subscription. Exchanges may accrue a separate fee. These fees exist to cover our banking costs which exist for all methods of payment.
Can I reserve tickets and pay for them when I come to the show?
All tickets must be paid for at the time of reservation. Florida Studio Theatre does not hold tickets without payment.
Can my tickets be refunded?
All tickets are a final sale. If you cannot attend a performance and wish to donate your tickets back to the theatre, please contact the Box Office at 941.366.9000 in advance of your performance time. We can donate the seats back to the theatre and provide you with a tax receipt.
What is Partial View or Limited Vision Seating?
Partial View or Limited Vision seats are seats in the Cabaret that are partially obstructed by a small support column that goes from the balcony to the main floor. These columns are about six inches wide and the chairs are able to be adjusted to see around them. Partial View and Limited Vision are a lower price than regular tickets. High Tops are also marked as Limited Vision.
What are High Tops?
High Tops are bar-height tables and chairs at the back of the balcony. For a full view of the stage, at show time, patrons at these tables are instructed to pull the chairs forward, forming a second row in the balcony directly behind the tables along the balcony rail.
Still Have Questions?
Please give the FST Box Office a call at 941.366.9000 and we’ll be happy to help answer any additional questions you may have.